Telephone surveys are the perfect option for collecting data from a large, diverse group of landline and cell phone respondents in SP&R’s quality-controlled call center.
Calls are never outsourced and are made by a professional team of survey agents expertly trained in conducting all types of research, including recording detailed data in real time, such as verbatim responses. Using VOIP (Voice Over Internet Protocol) technology enables live agents to efficiently conduct interviews from start to finish. Our WinCATI system then allows for the seamless transfer of data into comprehensive reports.